CAT Integrations Specialist (gn) in part-time (20-25 hours per week)

Who we are

Plunet GmbH, with offices in Berlin, Würzburg, and New York, develops and distributes the Business and Workflow Management Software “Plunet BusinessManager”, one of the world’s leading management solutions for the translation and localization industry. Our customers are leading translation agencies, government organizations and NGOs as well as large international industrial and service companies. Sound exciting? That’s because it is!

What we are looking for

We are looking for a CAT Integrations Specialist to join our team immediately in lively Berlin Kreuzberg. You have deep knowledge of 1-2 of the most common CAT tools. You will communicate with different stakeholders and support the Product Management team, Sales team and Implementation team regarding the functions of each CAT tool and their integration with Plunet BusinessManager.

Tasks

• Supporting the Implementation, Sales and Account Management team with existing or potential customers who are interested in a CAT integration and have non-standard questions about processes and options.
• Supporting the Product Management team
• Recognizing new use cases and passing this information on to the Product Management team, who will decide on the prioritization.
• Regular exchange with our CAT tool providers and other CAT partners, and active research regarding new functions in the CAT- tools, e.g. through webinars, newsletters, etc.
• Internal training sessions for the Implementation, Sales, Marketing and Documentation departments.
• Customer visits and online/onsite conferences.

Requirements

• Very good spoken and written in English and speaking and understanding German is essential for communication with customers
• You have experience in the translation industry in a customer-facing role.
• You have a deep knowledge of CAT tools. We offer integrations with: RWS Trados Studio, RWS Trados GroupShare, memoQ, Phrase, XTM.
• Ideally deep knowledge of Plunet BusinessManager and its dynamic integrations to different CAT tools.
• Strong communication skills and an empathetic approach when talking to technical and non-technical stakeholders.
• You have a problem-solving mindset.
• You like to work independently and in a self-organized environment.

Benefits

• We offer exciting projects in an innovative and international environment with modern technologies. We work in agile, professional, and friendly teams.
• We place great value on your personal development and offer you an individual training budget for seminars, training, coaching or workshops in your area of interest.
• Plunet is a family-friendly company. With flexible working hours, fair overtime arrangements, and the opportunity to work from home, you will benefit from a very good work-life balance.
• You can also ride to work every morning on a company bike (or even an e-bike) and enjoy tax benefits.
• Profit with Hrmony – a meal subsidy program to get more from the food you already love to eat.
• We are subsidizing the Germany Ticket.
• We are committed to the Plunet team spirit and believe in open and respectful interaction with each other and across all company levels.
• Our perfectly located and beautifully furnished offices in Berlin, Würzburg and New York will make you feel at home, and a well-equipped kitchen gives you and your colleagues the opportunity to cook and eat together.

Interested? Then send us your application!

Diversity & Inclusion

We are committed to equal opportunities, fairness and mutual respect and we encourage people from a diverse range of backgrounds to apply.

Anonymous application process

You are very welcome to send us your application without a photo and without personal data. We are not interested in where you come from, your name, your age, your gender or your marital status. Impress us with your qualifications, your skills and your motivation for working at Plunet. We want to guarantee equal opportunities for all applicants and avoid discrimination during the application process.

If you are looking for a new challenge, send us your application! If you are a good fit, you will quickly become an essential part of our successful, friendly and appreciative team.

We look forward to getting to know you!