Berlin/Bangalore – Mayflower Language Services, one of the leading language service providers in India, has chosen Plunet as its central business and translation management system.
The ISO-certified company was founded in 2003 in Bangalore and operates globally with over 1000 clients, and is one of India’s largest language service providers. Mayflower specializes in software and document localization, translation, eLearning translations, voiceovers, subtitling and staffing of language resources.
Plunet develops and distributes the world’s leading business and translation management system - Plunet BusinessManager. Translation agencies and language services in industrial enterprises, government and nongovernmental organizations who work with Plunet have visibly profited from the sustainable optimization of their business processes.
Mayflower Language Services had previously been using server-based management software. This was no longer suitable for the growing tasks of a company operating on an international level. Sales management and the organization of teams in different locations was a particular challenge. Mayflower also required translation management software with a Customer Relationship Management module. After a detailed analysis of the solutions on the market, Mayflower chose Plunet BusinessManager. The web-based business and workflow management software fulfilled Mayflower’s requirements to the highest degree and has made the company’s daily work noticeably easier.
Mayflower is particularly impressed by the diverse Plunet functions and extensions: “We are very excited about working together with Plunet and using the outstanding reporting and CRM features. We are also impressed by opportunities that Plunet provides through its powerful interfaces to other industry solutions and complementary software tools. Plunet is the missing link that enables clients, translation service providers and translation teams all over the world to work together on the same platform, thereby ensuring a streamlined workflow.”
Along with the sophisticated functions and automation potential provided by the software, Mayflower also praised Plunet’s customer service: “Besides the power-packed features like custom report generation and the user-friendly Dashboard, Plunet’s excellent customer support really stands out. The support managers and implementation managers do a fantastic job!”