Account Management (gn) based in NYC

Plunet is a globally recognized software company with offices in Berlin, Würzburg and New York. We develop and distribute Plunet BusinessManager, the leading Business and Translation Management System for the translation industry. Our customers are leading translation agencies, government organizations and NGOs as well as large international industrial and service companies.

You are the person in charge of creating written test cases from the product/feature specification as well as the automation of test routines. In cooperation with our colleagues from the QA & Testing, PO and development teams, you are continuously motivated to keep the quality of our software at the highest level, and to positively contribute to internal and external projects. You plan, coordinate, and communicate across departmental boundaries to meet customer needs in an innovation-friendly environment.

Task

• For our existing customers you are the first point of contact in all matters.
• Through active relationship management, you build on existing business relationships to increase customer satisfaction and achieve the set sales targets.
• You understand the business goals and needs of our customers and how they can be achieved through the use of our products.
• You are independently responsible for complaint management and support our customers with simple user questions.
• You give webinars and product presentations for software functions and modules. You expand and optimize our processes in existing customer care.
• In addition, you work together with interdisciplinary teams (such as product management, marketing, implementation and others).

Requirements

• You have acquired your knowledge and skills during training or studies in the commercial field. Career changers with motivation and organizational skills are also welcome!
• Ideally, you have gained some experience in customer contact.
• If you have industry knowledge and a technical understanding, that’s an advantage.
• Your affinity for numbers and careful working methods help you in your work with data, in data research and data analysis.
• You enjoy and are enthusiastic about working with and presenting software – live via the Internet, at conferences and on-site at prospective customers.
• Equipped with social competence and a communicative nature, you win the sympathy and trust of your work environment.
• You want to contribute with a lot of commitment to a strongly growing company.
• You are open, outgoing and enjoy working in a team.
• You work pro-actively, independently, conscientiously and in a structured manner and are always keen to develop yourself further.
• You have already worked in agile teams and working with remote teams is no challenge for you.
• You have a very good German and English skills, written and spoken.

Benefits

• You will be involved in exciting projects in an innovative and international environment, backed by modern technologies. Our interconnected teams work as one for a common goal: to expand our market leadership and take our company to the next level. Your personal development is important to us – we offer you an individual budget for seminars, training, coaching or workshops in your area of interest. You will benefit from a healthy work-life balance thanks to our flexible working hours and the possibility of working from home.
• You will enjoy a high level of personal responsibility and autonomy. We work in an agile, transparent way and we want to achieve our goals quickly – that’s why we rely on flat hierarchies, without any bureaucratic hurdles.
• We are committed to the Plunet team spirit: we practice open, respectful interaction with each other and across all company levels.

Interested? Then send us your application!

Diversity & Inclusion

We are committed to equal opportunities, fairness and mutual respect and we encourage people from a diverse range of backgrounds to apply.

Anonymous application process

You are very welcome to send us your application without a photo and without personal data. Your gender, age, name, marital status, where you come from and other personal information are not important for your application.

Impress us with your qualifications, your skills and your motivation for working at Plunet.

We look forward to meeting you!

Java Software Developer – Frontend (gn)

We are Plunet and we are looking for an experienced Angular developer from 32 hours per week to reinforce our development team in Würzburg or Berlin!

Why should you apply for a position with us? Here is what our employees say about Plunet:

“I like the pleasantly relaxed, almost family-like atmosphere that prevails here and that we have a lot of freedom, especially with regard to juggling one’s professional and private life.” – Jochen – Software Developer

“Our flexible working hours allow for a great work-life balance, which I really appreciate at the moment. I simply feel very comfortable at Plunet.” – Rosa – Software Developer

“At Plunet, I have the freedom to share my ideas and to try things out.” – Lina – Product Manager

“I feel that my colleagues trust me and I know that I can rely on them. You are never left alone when you face a challenge. That’s a great feeling.” – Rosa – Product Manager

Task

• Helping to shape technical solutions in our software with focus on our frontend
• Collaborating with your team on the implementation of new features and changes to the softwareContributing to fixing bugs and removing technical debt
• Assuring code quality through unit tests
• Connecting Plunet BusinessManager to other systemsSupporting our product specialists and working together to develop solutions

Requirements

• 3 years of experience working with Angular
• Ideally experience with: TypeScript, JavaScript, HTML5, CSS and SCSS
  Spring and Junit SQL (SQL Server, MySQL) and ORM (Hibernate)
• 3 years of experience working with Java
• Knowledge of IDEs (Webstorm, IntelliJ)
• Version management with Git (Gitlab)
• Experience with Jira or similar issue trackers
• Agile working methods such as Scrum or Kanban
• Very good English skills, German is a plus

Benefits

• We offer exciting projects within an innovative and international environment using modern technologies. We work in agile, professional, and friendly teams.
• We place great emphasis on your personal development and offer you a personal development budget for seminars, training, coaching, or workshops in your area of interest.
• You benefit from a healthy work-life balance thanks to our flexible working hours and the option to work from home.
• We offer you the possibility to get a JobRad with tax benefits, whether you prefer a conventional bike or an e-bike.
• We embrace the Plunet team spirit and place great value on open and respectful interactions with each other across all levels.
• In our excellently located and beautifully furnished offices in Berlin, Würzburg and New York, you will feel at home. Our beautiful kitchen invites you to cook
  and share meals with your colleagues at any time.

Interested? Then send us your application!

Diversity & Inclusion

We are committed to equal opportunities, fairness and mutual respect and we encourage people from a diverse range of backgrounds to apply.

Anonymous application process

You are very welcome to send us your application without a photo and without personal data. Your gender, age, name, marital status, where you come from and other personal information are not important for your application.

Impress us with your qualifications, your skills and your motivation for working at Plunet.

We look forward to meeting you!

WerkstudentIN -Software Tester (gn)

You are in charge of creating written test cases from the product/feature specification as well as perform them. In cooperation with our colleagues from the QA, PO and Development, you are continuously motivated to keep the quality of our software at the highest level, and to positively contribute to internal and external projects. You plan, coordinate, and communicate across departmental boundaries to meet customer needs in an innovation-friendly environment.

Tasks

• You actively participate in the sprint planning and acceptance of implemented user stories
• You use test tools for error reproduction and error correction as a matter of course
• An analysis of quality assurance processes, and suggestions for process improvements are essential for you
• You are eager to take care of manual tests for new features and new releases and you document the test results and the test efforts
• You will learn about automated testing and you will be then afterward able to run them

Requirements

• > 1 years of experience in software quality assurance and test development
• Willingness to familiarize yourself with new topics
• Very good English skills, German is a plus

Nice to have:

• ISTQB certification
• Experience with Postman and newman and Gitlab pipelines
• Experience with an Test automation Framework (like Selenium or Cypress)
• Experience with test automation of REST APIs
• You are familiar with APIs (REST, SOAP), Java und MySQL Databases
• It is preferable if you already have knowledge of Jira and Confluence

Benefits

• You will work on exciting projects in an innovative and international environment using modern software technologies. Our networked teams work together towards one goal: to expand our market leadership and take our company to the next level.
• Your personal development is important to us – we offer you an individual budget for seminars, training, coaching or workshops in your area of interest.
• You will benefit from a healthy work-life balance thanks to our flexible working hours and the possibility to work from home.
• You enjoy a high degree of personal responsibility and autonomy. We work in an agile, transparent way and want to achieve our goals quickly – that’s why we rely on flat hierarchies, without bureaucratic hurdles.
• We are committed to the Plunet team spirit: We practice open, respectful interaction with each other and across all company levels.
• Our perfectly located and beautifully furnished offices in Berlin und Würzburg make you feel completely at home. You can cook and eat together with colleagues at any time in our well-equipped kitchen.
• You can take advantage of a job bike with tax benefits – a normal bicycle or an e-bike, it’s your choice!

Interested? Then send us your application!

Diversity & Inclusion

We are committed to equal opportunities, fairness and mutual respect and we encourage people from a diverse range of backgrounds to apply.

Anonymous application process

You are very welcome to send us your application without a photo and without personal data. Your gender, age, name, marital status, where you come from and other personal information are not important for your application.

Impress us with your qualifications, your skills and your motivation for working at Plunet.

We look forward to meeting you!

Quality Assurance & Test Automation Engineer (gn)

Plunet is a globally recognized software company with offices in Berlin, Würzburg and New York. We develop and distribute Plunet BusinessManager, the leading Business and Translation Management System for the translation industry. Our customers are leading translation agencies, government organizations and NGOs as well as large international industrial and service companies.

You are the person in charge of creating written test cases from the product/feature specification as well as the automation of test routines. In cooperation with our colleagues from the QA & Testing, PO and development teams, you are continuously motivated to keep the quality of our software at the highest level, and to positively contribute to internal and external projects. You plan, coordinate, and communicate across departmental boundaries to meet customer needs in an innovation-friendly environment.

Tasks

• You actively participate in the sprint planning and acceptance of implemented user stories
• You use test tools for error reproduction and error correction as a matter of course
• An analysis of quality assurance processes, and suggestions for process improvements are essential for you
• You automate your tests and you are ok with doing some manual tests, especially at the beginning
• You document the test results and the test efforts

Requirements

• > 2 years of experience in software quality assurance and test development
• Experience with Selenium and/or Cypress
• Experience with test automation of REST APIs
• Very good English skills, German is a plus
• You are located in Berlin or Würzburg or willing to move there

Nice to have:

• ISTQB certification
• Experience with Postman and newman and Gitlab pipelines
• You are familiar with APIs (REST, SOAP), Java und MySQL Databases
• It is preferable if you already have knowledge of Jira and Confluence

Benefits

• You will work on exciting projects in an innovative and international environment using modern software technologies. Our networked teams work together towards one goal: to expand our market leadership and take our company to the next level.
• Your personal development is important to us – we offer you an individual budget for seminars, training, coaching or workshops in your area of interest.
• You will benefit from a healthy work-life balance thanks to our flexible working hours and the possibility to work from home.
• You enjoy a high degree of personal responsibility and autonomy. We work in an agile, transparent way and want to achieve our goals quickly – that’s why we rely on flat hierarchies, without bureaucratic hurdles.
• We are committed to the Plunet team spirit: We practice open, respectful interaction with each other and across all company levels.
• Our perfectly located and beautifully furnished offices in Berlin und Würzburg make you feel completely at home. You can cook and eat together with colleagues at any time in our well-equipped kitchen.
• You can take advantage of a job bike with tax benefits – a normal bicycle or an e-bike, it’s your choice!

Interested? Then send us your application!

Technical Writer/UX Writer (gn)

Plunet is a globally recognized software company with offices in Berlin, Würzburg and New York. We develop and distribute Plunet BusinessManager, the leading Business and Translation Management System for the translation industry. Our customers are leading translation agencies, government organizations and NGOs as well as large international industrial and service companies.

Our Product and UX Teams in Berlin are looking for a UX Writer/Technical Writer who wants to help provide Plunet users with a better understanding and experience when using our software. Simplifying complex processes for users at different levels – with documentation, best practice videos, and the right texts and terms in the user interface – would be your main tasks, which you develop with initiative and passion.

Tasks

• You understand and analyze use cases, user pain points, and the different personas who work with Plunet BusinessManager, in order to:

• Write clear and concise English and German UI texts for new features and modules, working closely with the UX and Product Teams
• Create user documentation in English: Online help articles, how-to-guides, and Release Notes

• Create short feature videos and/or scripts for best practice videos

• You make sure that the feature documentation is updated and continually work on improving this process
• You own the Plunet Terminology and Glossaries and make sure that they are used in a consistent way in the UI and documentation
• You proofread the English texts written by other colleagues (for example, other technical documents or marketing materials)

Requirements

• You speak English at a native or near-native level (C2) and you have very good German skills (C1)
• You have professional experience or a degree in technical writing or a related field
• You can explain complex ideas in a structured and clear way

Nice to haves

• You have already some experience with Jira and Confluence
• You have worked with Camtasia or a similar video editing tool
• It would be a plus if you are familiar with the translation industry or have experience with CAT tools

Benefits

• You will work on exciting projects in an innovative and international environment using modern software technologies. Our networked teams work together towards one goal: to expand our market leadership and take our company to the next level.
• Your personal development is important to us – we offer you an individual budget for seminars, training, coaching or workshops in your area of interest.
• You will benefit from a healthy work-life balance thanks to our flexible working hours and the possibility to work from home.
• You enjoy a high degree of personal responsibility and autonomy. We work in an agile, transparent way and want to achieve our goals quickly – that’s why we rely on flat hierarchies, without bureaucratic hurdles.
• We are committed to the Plunet team spirit: We practice open, respectful interaction with each other and across all company levels.
• Our perfectly located and beautifully furnished offices in Berlin und Würzburg make you feel completely at home. You can cook and eat together with colleagues at any time in our well-equipped kitchen.
• You can take advantage of a job bike with tax benefits – a normal bicycle or an e-bike, it’s your choice!

Interested? Then send us your application!

Diversity & Inclusion

We are committed to equal opportunities, fairness and mutual respect and we encourage people from a diverse range of backgrounds to apply.

Anonymous application process

You are very welcome to send us your application without a photo and without personal data. Your gender, age, name, marital status, where you come from and other personal information are not important for your application.

Impress us with your qualifications, your skills and your motivation for working at Plunet.

We look forward to meeting you!