Usability ^7.3

Ideal for newcomers to Plunet: this free introductory webinar covers the whole Plunet workflow from initial client request all the way to invoicing. Topics will include:

• Contact management (customers & vendors)
• Request, quote & order management
• Creating and monitoring of translation management workflows
• Invoice management & reporting
• Financial & productivity reports

Ideal for everyone already familiar with Plunet: this free webinar introduces the Plunet EventManager module, which allows automated file transfer via FTP. Topics will inlcude:

• Integration of your client‘s CMS
• Automated Project Management with FTP folder watch
• Automatic delivery of finalized data
• Technical requirements for hot folder and CMS Integration

Ideal for newcomers to Plunet: this webinar covers the core features of the Plunet QualityManager module. Topics include:

• Tracking production quality
• Feedback management (order & job feedback)
• Customer complaint management
• Tracking standards for ISO 17100 certification

During the webinar you will learn how to create order and job complaints and which rights settings are important for this feature. You will also learn different ways of implementing client and job feedback, and how it can be used for your resource assessment and vendors search of customer satisfaction. In addition, we will show you which settings are necessary to monitor ISO 17100 conformity and how to certify your workflows in Plunet.

This free introductory webinar covers the whole Plunet workflow from initial client request all the way to invoicing. Topics will include:

• Contact management (customers & vendors)
• Request, quote & order management
• Creating and monitoring of translation management workflows
• Invoice management & reporting
• Financial & productivity reports