With a configurable and flexible platform, Plunet’s business and translation management system meets the complex requirements of internal translation departments at corporations, multinational NGOs, and government organizations. But what are these specific requirements? And which practical solutions and benefits does Plunet offer?
In the second part of our article, we would like to look at three other important challenges for internal language departments and show which concrete solutions Plunet provides for them.
4. Flexible management of data, roles, and rights
When there are a large number of stakeholders and projects with high confidentiality levels, it is important to maintain control over the roles and access rights of individuals as well as confidential information and data.
Which solutions does Plunet offer?
User data can be managed centrally and securely with Plunet. Active Directories with all user data can be connected with Plunet and can be accessed by all computers and services with Single Sign-on (SSO)—users only need to authenticate themselves once at a single workplace. With company codes, it is possible to define different roles and restrict access rights.
LDAP, the internal user management for customers and staff, also makes it possible to synchronize all relevant contacts and access them via one system. With SAML, which works in a similar way to LDAP, users can also involve people outside of the company network in the synchronization.
The ConfidentialityManager additional module enables a further fine-tuning of roles and access rights. It is possible to specify different confidentiality levels for projects and decide how to send project data to which user groups. Rights and role assignments can be adjusted at any time to fit new requirements.
What are the benefits?
Plunet’s flexible and comprehensive management of data, rights, and roles gives users the highest level of control and security when handling confidential information and data, requiring a minimum of effort. This makes Plunet ideal for working with complex workflows that involve many people from different branches and locations.
5. Adaptability and automation of workflows
Adaptable, automatable, and thus time-saving workflows are indispensable in the efficiency-oriented daily work of language departments. As the order volume is often very high, with many orders from different branches occurring at the same time, it is important to keep time and costs to a minimum.
Which solutions does Plunet offer?
Whether workflows are consecutive, parallel or dependent on third-party systems, Plunet enables simple and complex workflows to be flexibly adapted to individual needs. In addition, not only individual workflows but also the entire translation management process can be automated. Using the AutomationManager additional module, projects can be created automatically immediately after the order is received. Prices and job information can be calculated via the dynamic CAT integrations with SDL and memoQ and sent to the internal order creator for confirmation after a validity check. The vendor selection can also be automated based on defined criteria. And not only that: The newest Plunet version 8.0 enables project managers to sort the list of vendors according to ranking criteria and assign the most suitable vendor using the “Top Ranked” assignment method.
What are the benefits?
The extensive workflow customizations and automation mean that project managers only have to intervene in emergencies, eliminating time-consuming manual processes so that they can concentrate on other tasks. This in turn increases the overall project volume.
6. Maximum security and data protection
Language departments often first need to build the trust of their internal clients regarding their work. Security and data protection are significant factors here. They are particularly crucial when it comes to complex major projects involving a large number of stakeholders.
Which solutions does Plunet offer?
Continual penetration tests, which are carried out together with an external security company, and daily automated tests minimize the danger of hacker attacks. Maximum password security is guaranteed through the two-factor authentication and Single Sign-on (SSO).
Plunet also complies with the EU GDPR guidelines that have been in force since 2018.
What are the benefits?
With Plunet, language departments can be sure that projects and sensitive data from individual departments are handled with absolute confidentiality and security at all branches and locations. They can also build and strengthen the trust that is so important to their work and underline their relevance to their working environment.
Plunet has many years of experience with regard to complex major customer projects. From systematic analysis and consulting to professional implementation and first-class user support – with Plunet, you always have a strong partner at your side. A large number of global corporations, multinational NGOs, and well-known government organizations are already optimizing their translation management successfully with Plunet.
Are you interested in a Plunet demo? Then send us a message at sales@plunet.com with the subject “Plunet demo for language departments” and we will get in touch with you as soon as possible.
Have a look at three more challenges for internal language departments in the first part of the article.
