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Plunet BusinessManager receives EN 15038 certification

Berlin, May 10, 2013 - Plunet BusinessManager, the business and translation management system used by leading translation agencies, is now certified to the EN 15038:2006-08 quality standard. The certification was carried out by the renowned Austrian Standards Plus institute in accordance with the LICS® certification scheme and applies to the current Plunet version 5.4.

EN 15038-certified translation agencies and language service providers working with Plunet BusinessManager and completing the relevant training, will now ‘automatically’ meet the process criteria for the European standard, as these can be mapped in their entirety in Plunet.

+ Comprehensive mapping of EN 15038 with Plunet BusinessManager

Plunet CEO Peter Seltsam is delighted with the certification: “We are effectively covering each and every requirement of the standard with Plunet BusinessManager – which will result in direct benefits for many of our customers in their day-to-day business.” The graduate linguist and automation expert is particularly proud of the holistic approach of the program’s EN 15038 feature support, which encompasses business as well as translation processes: “We have placed particular emphasis on the request, quote, and order management, which represent the core aspects of project management. The Plunet job and workflow management also allows the seamless mapping of the actual translation process – of course always in accordance with the requirements of EN 15038”, Peter Seltsam explains.

In addition to these core components, Plunet BusinessManager also fulfills all other elements of the standard. These include the administration of customer agreements and project information, the measurement of customer satisfaction, a professional complaints management system, and also a resource management and rating system. Another highlight well worth mentioning: in addition to the EN 15038 standard, Plunet meets all requirements of ISO 9001:2008, and also ISO 17100 Translation Services – Requirements for translation services, which is set to come into force in the near future.

+ Automatic compliance test with Plunet

Plunet BusinessManager version 5.4 contains another gem: an automatic EN 15038 compliance test that is now available to all customers in conjunction with the Plunet QualityManager module. All projects that fulfill these requirements are labeled as EN 15038-compliant. A relevant warning message will appear for projects, in which compliance issues are detected. 

+ EN 15038 certification made easy with Plunet

Plunet BusinessManager can noticeably simplify the certification process for any company working towards EN 15038 certification. The process-oriented, highly logical architecture of the Plunet BusinessManager software simplifies the preparation process, and allows a reproducible presentation of the company’s own workflows during the certification audit.

+++ quality standard DIN EN 15038:2006-08 +++  Business and translation management system +++ Austrian Standards Plus Institute +++ LICS® certification scheme +++ criteria for the European standard +++ Plunet job and workflow management +++ ISO 17100 translation services +++ Requirements for translation services +++ EN 15038 certification audit +++ Quality management +++

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