In the rapidly growing world of translation and localization, staying ahead of the curve is crucial for business success: Plunet’s AutomationManager module is a cutting-edge solution to enhance quality standards and drive business growth.

Fully Automated Process Jobs: A Game Changer

The AutomationManager module stands out with its fully automated process jobs. These jobs are capable of:

• Running a TMS/CAT tool
• Creating and sending quotes
• Generating and dispatching order confirmations
• Initiating job assignment rounds

This automation is beneficial for projects requiring fast turnaround, those managed outside local time zones, or small projects where automation is critical to profitability.

Dynamic TMS Integration: The Backbone of Automation

Its dynamic integration with TMS tools is at the heart of Plunet’s AutomationManager. This seamless integration ensures that automated jobs are completed efficiently, enhancing data management and potentially leading to a completely automated workflow. This level of automation can significantly save time and reduce costs, even when applied partially to existing workflows. Plunet’s TMS integrations with full automation capabilities include memoQ, Trados Studio, Trados GroupShare, and Phrase TMS.

Automatic Project Processing with Plunet: Saving Time and Resources

One of the significant advantages of the AutomationManager is its ability to automate the creation of quotes and orders in Plunet. The module takes over when a customer request is received, automatically creating pricing and cost in Plunet based on CAT/MT analysis results. With realistic and automatically calculated prices and job dates, the module speeds up customer service and frees up valuable time for project managers.

Improved Vendor Coordination and Assignment

The AutomationManager also reduces the workload of project managers significantly in regards to vendor search, request, and assignment. On top of dynamic cost calculation for vendors, the module initiates request and assignment rounds based on project-specific and customized criteria. This efficiency saves time, reduces errors, and has a nice side effect: it requires a clean database to ensure vendor information can get pulled correctly. Therefore, customers report a significant increase in data consistency which has a positive effect on the overall performance of the organization.

Fail-Safe Automation: Ensuring Reliability

A key concern with automation is the handling of errors. The AutomationManager addresses this with a built-in plausibility check that verifies prices, dates, and feasibility before the project starts. In case of differences, project managers are promptly notified, allowing for timely intervention and maintaining system reliability.

The Workflow of the AutomationManager

The functioning of the AutomationManager module is streamlined and user-friendly:

1. 1. 1. 1. 1. 1. 1. 1. 1. Customers create requests in Plunet’s Customer Portal
                        2. Based on the request, a quote or order is automatically generated
                        3. Project prices are calculated using TMS/CAT tool analysis
                        4. Project dates are verified for validity
                        5. Quotes are sent to customers
                        6. Upon quote acceptance, corresponding orders are automatically generated in Plunet (this step can also be skipped if orders are requested directly)
                        7. Job dates are calculated, and the first assignment round for jobs begins
                        8. When a vendor delivers their job, the next person in the workflow will be notified
                        9. Upon project completion, the target file gets exported into source format and is shared with the customer based on their preferred delivery method

The best part? Projects do not need to be fully automated from A to Z. All automation steps can be used for partial automation if any of the project parts, such as quoting, job assignments or delivery, required a more manual or hands-on approach for the optimal customer experience.

Conclusion

Plunet’s AutomationManager is a powerful tool for translation and localization businesses. Its ability to automate crucial aspects of project management not only enhances operational efficiency but also sets new standards for business growth and quality. By adopting the module, companies can achieve higher productivity, streamlined workflows, and significant time and cost savings, propelling them towards a future of modernized and efficient business processes.